Delivery Options Overview

At MAGS Bakeworks (Wholesome Food Products), we offer convenient and reliable delivery options to ensure you receive your favorite baked treats with ease. Whether you prefer affordable standard shipping, express delivery, or self-pickup, we have you covered.

Available Delivery Methods:

📦 Standard Delivery – A cost-effective option for nationwide shipping.
Express Delivery – Faster shipping for urgent orders (subject to availability).
🏠 Local Pickup – Collect your order directly from our store at your convenience.

For any specific delivery requests or bulk orders, feel free to contact us!

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

At MAGS Bakeworks, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request an exchange or return under the following conditions:

Returns & Refunds:

✅ Returns are accepted within 14 days of purchase.
✅ Products must be in their original condition and packaging.
✅ If the product is damaged during delivery (not by the customer), you are still eligible for a return.
✅ Unpacking or checking the product does not affect your right to request a refund.

Non-Returnable Items:

❌ Products that have been opened and consumed.
❌ Items missing original packaging or necessary components, including:

  • The original receipt as proof of purchase
  • Warranty card (if applicable)
  • Service department report (if returning due to a defect)

Refunds will be processed as per the standard timelines outlined in the applicable laws.

For any return or exchange inquiries, please contact our support team, and we’ll be happy to assist you!

FAQs

What ingredients do you use in your cookies?

At MAGS Bakeworks, we use high-quality, natural ingredients such as whole wheat flour, No chemical jaggery, millet flours, butter, flaxseeds, and coconut oil. Our cookies are free from refined sugar, refined flour, artificial preservatives, and palm oil.

Do you offer vegan or gluten-free options?

Yes! We have vegan and gluten-free cookie options, such as our Khapli Wheat Sugar-Free Cookies (vegan) and Gluten-Free Jaggery Butter Cookies (made with 100% Jowar flour).

How can I place an order?

You can place an order directly through our website or visit our store for in-person purchases. For bulk or custom orders, feel free to contact us via email or phone.

What are your delivery options?

We offer standard delivery, express delivery (subject to availability), and local pickup from our store. Shipping charges and estimated delivery times will be displayed at checkout.

Can I return or exchange a product?

If your order arrives damaged or incorrect, we accept returns within 14 days, provided the product remains in its original condition. However, due to the perishable nature of our baked goods, we cannot accept returns for opened or consumed items.